Buying and selling safely
Take a few precautions before arranging a transaction with someone you meet online.
Essential precautions
- ✓ Prefer meeting in person in a public place
- ✓ Check the item before paying when meeting in person
- ✓ Use in-app messaging to keep a record of your conversation
- ✓ Review the seller's profile and verification details
- ✓ Compare prices; unusually cheap items deserve extra caution
- ✗ Do not send an advance payment to a stranger
- ✗ Never share your banking credentials
- ✗ Do not open suspicious links from strangers
For buyers
- • Meet the seller in person when possible
- • For shipping, consider tracking and insurance
- • If in doubt, report the listing so our team can review it
- • Do not pay a deposit to someone you do not know
- • Check that the photos match the actual item
For sellers
- • Confirm that payment has cleared before handing over an item
- • Be wary of buyers who pressure you to use unusual payment methods
- • Do not ship until you have received payment
- • Photograph the item before the sale in case of a dispute
- • Consider tracked shipping for parcels